I left you on Tuesday night. My salesman had tried to call me just before the dealership closed, but my phone was out of earshot and I missed it. He didn't leave a voice mail so I just figured he was going to give me an update on what he got done. He called me up the next morning and told me that one of the things we'd discussed had 'changed'. The Nautilus was listed at $63,623 and had an extra bonus cash offer of $1,000 for A/Z plan. As they were doing A plan (employee pricing) for everyone, I just assumed it would include that making the price (more or less) $62,623. And my salesman had confirmed that on Tuesday.
Well, he was wrong. That 'bonus cash' is strictly for employees and isn't part of the 'employee pricing' sale. Now as I was looking at financing over 72 months, having the price change by $1,000 isn't a huge deal. And he owned up to the mistake, saying he shouldn't have told me it was included when he wasn't 100% sure at the time. I prefer honesty, so I let him off the hook and said that was fine. We talked a later and he said he got the interest rate and it was a little higher than he'd quoted me. 5.79%. That's only 0.05% higher. I imagine he could hit some other banks and maybe get me a better rate, but that means more hard hits on my credit. And I still have the hits on my credit report from Layla (they hit it five times!!!). So again, I let that slide.
He told me he'd call me back once he had all the ducks lined up. I had hoped he'd call that afternoon, but he never promised that.
He called me promptly at 9:10 on Thursday morning, but that's when I was in my therapy appointment so it went straight to voicemail. Once I got out of therapy I called him back and he had everything lined up. $63,623, 5.79%, $13,000 for my trade. He said we could meet up at the dealership at my convinience, sign all the paperwork, and I'd drive away in my new car. Naturally my first suggested time was.. you know... now!
Actually, I wasn't that overly eager. I asked him if today would work. He said it should be fine, but he had to check out a few things at his dealership first. He'd give me a call back in a few.
As it was all done but the signing I went ahead and stopped by the credit union and withdrew the $4,000 cash for the down payment. I might have been able to do a personal check, but I didn't want to find out that I couldn't at the last minute (the dealership is just over an hours drive away). I could do a cashier's check, but who do I make it out to? Nope, cash is easiest. It's not like it was the full price of the car. It was just $4,000. I had them count it out in $100 bills and seal it in an envelope.
Next, I got Layla her first car wash. That really made me think as I always meticulously kept my cars clean. Ever since Isabella, I had been part of a wash club where you pay a monthly fee and get as many washes as you want. I was washing Nina two or three times a week at times. Tiffany didn't get cleaned THAT often, but she got a wash once a week as soon as I got the rear windshield wiper fixed well enough that it didn't fall off. But Layla? I never washed her. And boy was she dirty!
Anyway, I got home at lunch, and got a call back form the sales person saying that we could meet up at the dealership at 5:00 pm.
As I put the directions into the nav system, I noticed that a long part of the highway was red with traffic. I figured there was either some major construction or a major accident. Either way, I didn't want to get stuck in something like that so I let Google Maps direct me around it. It was surface streets, but they looked straight and fine.
Yeah, I probably should have looked closer at the satellite view. Ten miles of that off highway jaunt was dirt roads. Ten miles of dirt roads on my freshly washed and just about to be traded in car.
Damn IT!
I left myself plenty of time and when I got to the dealership I was a good twenty minutes early. As such I didn't ask about my sales guy, and instead just wandered the lot. I'm fairly sure my car was parked in the customer parking. It was a white Lincoln Nautilus, Hybrid (it had the blue logos and side title), and blue interior. I couldn't tell if it was a Reserve III or even if it was a 2024 or 2025 as there were no window stickers on it, but it looked like mine. Like it was set up for an easy "here's your new car" moment. In case it wasn't mine and was in fact a customer's car, I just let it go and continued to wander the lot.
I found out two things. First, there was a color that I hadn't noticed before. I later learned that it was only available on Black Label Nautiluses, but it looked gorgeous. It's called Chroma Caviar Dark Gray Metallic and it has a kind of brown/green shade to it. I'm not sure I'd want it as my color, but it's very nice. The other thing I found out that I was lucky I couldn't find what I was looking specifically for. The Whisper Blue Metallic Clearcoat paint, which I thought would look spectacular with the Allura Blue interior. There just wasn't one within 500 miles of my home making me settle for white. Well, I got to see the Whisper Blue in person and I dodged a bullet! I'm sure some people like it, but to me it's just ugly. Here's a photo I snapped:
I mean... ewwwww.
As I was heading back to my car with the intent of getting a drink of my Gatorade before heading in to the dealership and asking about my sales guy, I saw a guy in an obvious car salesman suit and a guy in a blue polo shirt walking toward 'my' Nautilus talking. I was fairly sure this was my sales guy as the blue polo shirt had a Ford logo on it, and remember my sales guy was driving up from the Varsity Ford dealership.
When I got within earshot, I heard the blue polo guy saying "...and when he gets here I'll bring him out to take a look at it..." and knew they were talking about me. Not wanting to lurk on them but not wanting to head back up to the dealership only to walk back down here I stepped up and asked "Jim?"
He put his hand out and we confirmed who we both were.
The guy in the suit turned out to not be a salesman. He was the general sales manager. We shook hands and I thanked him for letting Jim do the deal and then he went back inside as we were together. Jim handed me the keys and let me play with the car while he went back inside to finish up everything else he had to get ready.
Of course if you tell me the car is mine and let me play with it, I am going to PLAY with it. It took me all of ten minutes to get the entertainment logged in with my Google account... I should explain this first.
Most cars have their own operating system. All the Ford's and Lincoln's I've driven since becoming a nurse, Fiona, Ginger, Isabella, Nina, Tiffany, and Layla, had Ford's Sync system. Fiona and Ginger had Sync 2, Isabella, Nina, and Tiffany all had Sync 3, and Layla had Sync 4. GM has their own OS, BMW has their own OS, Dodge/Jeep/Chrysler have theirs... so on and so forth. For the most part, for the past eight years or so, most cars allow you to connect your phone to the car and run either Android Auto or Apple Car Play through the entertainment system.
That means that if I have inboard navigation, I can use Sync Navigation to get my directions, or I can connect my phone via Android Auto and use Google Maps. And not just any Google Maps, but MY Google Maps. My Google Maps that connects to my Google Calendar and my Google Keep lists and so on and so forth. For example, when I have an appointment in the next few minutes and bring up the map search function, it suggests the address of my appointment automatically.
Well, for 2024 the Lincoln Nautilus did something different. Instead of having Ford's Sync system and letting you hook your phone up to it, it's running a Google Android operating system. So when I say I logged into my Google account, I mean it was like having my own maps built into the car. I wouldn't even need to connect my phone for Android Auto. As I didn't want to mess around with setting up the music player (I should be able to download the music player just like I have on my phone) I did hook up Android Auto as well since it has it wirelessly built in.
At that time Jeff came back out with a young man and said he was going to give me the demonstration of the car. He asked the kid how long it would take and the kid said that since I was technically savy, it should only take about thirty or forty five minutes. I was a little taken aback as that seems like a LONG time, but I'd appreciate a full walkthrough so I didn't say anything. The kid got into the car with me while Jeff went back inside.
The kid wasn't as bad as the salesman that sold me Tiffany, when he tried to show me things and was just wrong about them. But he wasn't an expert by any means. I didn't know many of the specifics, but I knew all of the generalities. In fact, I even corrected him several times.
At one point Jeff came back out and asked how much longer we had just as the kid was finishing up. He, Jeff, apologized for rushing but said he forgot that this dealership closed at 6. His dealership stayed open until 9 and that's why he set our appointment at that time. He thought they stayed open until 9 as well.
When the kid had finished up the tour, he took me in to Stephen, the finance guy.
I've talked about finance guys before. At best, they're not great. They have to sell the products as well as set up the specific loan. So after any hard fought negotiation that landed you the price or monthly payment you wanted, they have the unenviable task of trying to get you to spend more. I figured he was going to hit me up for the rust protection, the interior leather protection, some kind of anti-theft protection (etching the glass or putting the VIN on various parts), in addition to a maintenance plan, an extended warranty, and a tire/wheel/rim warranty.
I had looked into the warranty. Like I did with Tiffany, I'd priced the Lincoln Protect Premium Care warranty out at a dealership that sells them nation wide. No dealership has ever come close to their price. IF I were driving a long distance for work, I'd want it to be under warranty for the time period I was paying on it and the milage I expected to get to. That would be six years at 125,000 miles. Like the warranties I've had before, this would more or less be the Lincoln bumper to bumper warranty and I'd get it repaired at any Lincoln or Ford dealership. The nationwide dealership (which by the way is in Michigan and not to far away, but sells nationwide as I've heard about them from others on various Ford and Lincoln forums!) had an online quote of $3,600 for that warranty.
The big issue for me is that I don't know if I'll be working a long distance or not. And you can add the warranty up until the factory warranty expires. So I had no intent on buying it, even if the dealership could get me a good price like the one that sold me Layla did. I mean, why buy it when I may never exceed the milage of the factory warranty? And the tire/rim/wheel warranty... well, I'd be interested if the price was right. Remember that blowout I had in Memphis when driving Tiffany down to Texas? Well, the same kind of warranty saved my bacon then and paid for itself.
Anyway, when I sat down across from Stephen, he came across as a very nice professional. He was wearing a banker's suit, had a banker's haircut, and spoke with a fairly thick but unidentifiable accent. Maybe Israeli? Anyway, I was just waiting to see how his sleezy side came out. He turned his screen toward me and started showing me the loan he set up. Which honestly, surprised me as normally they talk warranty and other things first.
He got me set up for 75 months at 8.59 percent. I'm fairly sure Jeff just misheard him, hearing 5.79 instead of 5.59 (again, thick accent), but regardless I was happy as that would lower my payment. He showed me that the payment was $850 a month which is just about where I figured it would land before the $1000 came off. And that tracked with the 75 months as opposed to my preferred 72. Before I could interupt him and ask him for the pricing if it went down to 72, he continued on and said that that price included the tire and rim warranty and the Lincoln Protect Premium Care extended service plan.
Wait, what?
The price I was expecting to pay for just the car now included both warranties I might be interested in?
I expressed my confusion and confirmed it was the Premium Car warranty. He just smiled and said they didn't offer nay other kind of warranty. "We want you taken care of right!" I asked him about the tire warranty and it was just as I like. He even joked that while it technically didn't cover curb rash, all I had to do was call and tell them that I found my wheel that way in a parking lot. They'd then cover it.
The only thing that was messed up was the warranty was only extended out to six years and 90,000 miles. I had him rejigger it to six years and 125,000 miles, keep the tire/wheel warranty, and take it down to 72 months. I think the price was only $881 a month. THAT WAS STILL WITHIN MY PRICE RANGE. I can't express how much that surprised me as I hadn't even considered or priced what the warranty would add. And then I saw the price of the warranty on the screen. I pointed at it, accidently poking his screen hard enough to hurt my finger, and confirmed it was the price. He said yes, saying that since I was getting employee pricing on the car, I got it on the warranty as well.
The warranty that I'd priced out at $3,600, that one dealership had told me was an impossible deal and another dealership said was their cost for the warranty, was being sold to me by Varsity Lincoln for $3,100. $500 LESS than the nation wide warranty company.
I was blown away. I had him change the terms back to 75 months since that would take it back down to just over $850 a month, right where I mentally was already expecting it to be withOUT the warranties, and I could then mentally look at the warranties as free extras. We shook hands and he took me back out to Jeff, saying he'd be out with the paperwork for me to sign in just a bit.
Jeff got me a bottle of water and we chatted a bit as the dealership closed down. The general manager came back and thanked me for the business and gave me his business car saying if I needed anything to contact him directly. Which actually means a lot since my sales person does not work at a Lincoln dealership. The Jeff dropped the next bomb on me.
"Hey, you bought a 2015 Fusion Hybrid Titanium from us right?"
I nodded smiling figuring he had looked up the sales record. But he knew it for a different reason. He was my sales man in 2015! And more than that, he remembered me!
I was blown away not only by the sheer coincidence of us hooking back up for another deal ten years later, but the fact that he remembered me. And when I say he remembered me, he remembered that I was a nurse in the prison system, that Ginger was my first new car purchase (and that he got me part of that deal because of a 'first time buyer' discount), and that our negotiating was short and sweet.
Anyway, Stephen came out with half of the paperwork so that we could get started. Like most car sales, it was still a big stack. Jim went over them meticulously making sure everything was correct. I was on cloud nine as not only was everything correct, it was better than I'd expected in almost every single way. And consider, I haven't even driven the car yet!
When Stephen dropped off the rest of the paperwork he shook my hand and thanked me for the business, confirming him in my head as the first really genuinely nice finance guy I've ever dealt with. He then left for the day. A few minutes later, after confirming with Jeff where the copier machine was, the last sales person left, leaving just Jeff, me, and the cleaning crew.
We kept pumping away at the paperwork and everything was well until we got to one of the last pieces of paperwork. This was one of the dealership check lists, making me initial all the extras that I didn't want. It looks like there was rust protection and leather protection and a bunch of other things that weren't even offered but good as I didn't want them. BUT there was a line for GAP insurance that Jeff wanted me to initial.
"Wait... this doesn't include GAP?"
"No. Did you want GAP insurance?"
"Yea. I'm paranoid about that and won't have a car without it."
We talked a bit about it and of course he agreed with me (as any good salesperson should). We still signed the contact and the paperwork but left my initials off the GAP area. I would then call Stephen first thing in the morning before he processed the paperwork and see if he could add it on and then let me sign it via email using Docusign. I've done that a few times before now and am comfortable with it, figuring it would likely add only about $10 or $15 a month. But that's worth the piece of mind I get.
Just in case you aren't aware, GAP insurance is an extra fee that protects any difference in the car's value and the payoff amount for the loan. So, say I crash the car after a year. My insurance pays me $50,000 but I still owe $55,000 on the loan. GAP insurance would kick in that extra $5,000 to keep me whole. Just like the extended warranty, it's piece of mind.
I should say at this point, before the GAP insurance was taken care of, the MSRP sticker price on the car was $70,305. The deal I had including the employee pricing, tax, fees, the extended warranty, and the tire/rim warranty, was $70,988.26. That's with no haggling over the price, no haggling over the price of the warranties, and only the smallest amount of haggling over the trade in value for my car. I think that's a spectacular deal (sure, I didn't MAKE that deal, but it's still a deal that I took advantage of). Basically getting a bar at sticker price WITH the warranties I wanted out the door.
One other thing came up while signing the paperwork. It seems the car came with locking lug nuts. Now, remember that ordeal in Memphis and why it was so hard to get a tow and not just change out the tire on the side of the road? Yup, it's because I had locking lugs and no key. I had to get the damned thing to a dealership to fix it. So, I've never had a problem with someone trying to steal my rims, I have insurance ON my rims, and I HAVE had problems with locking lugs. If the dealership was open I'd have asked them to just swap them out, but since they were closed I had to take them. I'd love to say I brought it back to fix, but it's worth it to just pay the money and take it to my local Discount Tire to fix. Plus, I felt bad as Jeff told me they threw the locking lug nuts in "at no cost". It's normally a $75 option.
When we finished up with the paperwork, I got to do something I'd never really done before. Take some vanity shots of the car in front of the dealership. Every time I've bought a car, the dealership was open or it was dark out. This time, however, the sun was setting, giving me some beautiful light and no none was there besides Jeff to get in my way. So these first couple photos are those:
I absolutely love how that White Platinum Metallic Tri-Coat paint comes out when the sun hits it like that. There are yellows and pinks and greens inside that white and it's gorgeous!
I shook Jeff's hand, thanked him again for the help, he thanked me for the business, and I left.
My first stop was the first gas station I went by. No, I didn't need gas as they gave me a full tank (20 gallons!). But I needed something to drink for the drive, and a snack as I was starving. While I was there, I noticed the liquor section as I mentioned in my last post and got the two bottles of Johnnie Walker Blue Label for A and E. And with that in the back seat, my sammy eaten (I don't want to think about the sammy as while I was eating it I thought it was turkey, but the label said it was ham... the meat was grey!), and a soda in the cup holder I input 'home' in my google maps and got on the highway.
Now, I'd set up a playlist on Apple Music to test out the sound system. It included songs that were just pure loud. It included songs that hit hard with bass. It included quiet songs that were subtle and where you could hear the individual instruments. And I included classical music that was very complex. For the whole ride I kept skipping around the songs and testing the volume. Just like in Tiffany, I could max the volume out on EVERY single song. I couldn't get half the volume in Layla before her speakers started distorting. I never got any distortion from this car.
Of course I was also noticing the ride, but I'll talk about that in a bit as I've now put almost 100 miles on her. Oh yea, did I mention that she had 10.2 miles on her odometer when I bought her!? The main thing I was playing with besides the audio was the adaptive cruise and the Blue Cruise.
Tiffany's adaptive cruise was very nice. I barely had to touch her wheel and she's stay centered in the lane most of the time. Sure I still had to pay attention to the road as this wasn't hands free driving and it wasn't nearly good enough that I could ignore the road, but I was more or less supervising Tiffany's driving with a hand barely on the wheel. She kept me centered in the lane even when going around corners.
This car takes that up a notch, and I'm not even talking about Blue Cruise yet. This car is better at keeping her in the center of her lane. When she notices a truck passing that's close to the lane maker, she'll acutally move closer to the other side of the lane to give a 'comfort' distance. Once the truck has passed, she'll get back into the center of the lane. All without input from the driver.
And then there's Blue Cruise. You don't have to do anything special to implement Blue Cruise. Just set your adaptive cruise control speed and have your lane keeping assistance on. When the car senses that the conditions are correct, a blue steering wheel will appear on the dashboard and it will tell you that you've entered "Hands Free Driving". It no longer cares if your hand is on the steering wheel at all. And so long as you keep looking at the road and the conditions don't change to where it can't drive for you, it will do all the gas, brake, and steering. But when I say you have to keep looking at the road, I"m serious.
I tested out the 'watch the road ahead of you' by literally turning my head as if I was glaring at the passenger seat and stayed that way. Five seconds later, it started beeping and screaming at me to look at the road. If I didn't look at the road in a few seconds, it got louder and demanded that I take over. And while I didn't try this last step out, if you don't take over it will evidently put the blinkers on and slow the vehicle to a stop assuming you've had a medical accident (or fallen asleep).
Seeing that it was serious, I of course tried it the other way, glaring out the drivers side window. Same results, it gave me five seconds to comply. The the big test I looked at the road in front of me. Then, without moving my head or face at ALL, I moved my eyes down just enough so that I was looking at the gauge cluster. You guessed it, five seconds later it started asking me to watch the road! It's not just watching your face, it's watching your damned eyeballs!
The drive home from the dealership is about 65 miles and since I took the highway the entire trip, there was a large portion of it under construction. I'd guess that Blue Cruise did the driving for about 55 or 60 miles. I just sat there with my hands in my lap or crossed over my chest while I watched the road, listened to music, and played with the massaging seats.
And yes, the massaging 24 way adjustable seats are AMAZING! It seems stupid that it would have thigh bolsters for both legs individually, but there are going to be plenty of times on highway trips that I want one leg 'up' and one stretched out. They'll need different thigh bolstering like that. Saying that, I hope its clear that that $4000 difference between Reserve II and Reserve III that included the higher end audio system and the 24 way adjustable seats was totally worth it!
I got the car home, parked her in the driveway, and showed her to my brother R. He was... well, the fancy things I like about this car are things he thinks are frivolous. He can appreciate the technology behind them and he can almost appreciate that I like them, but he thinks they're just stupid.
I was tired enough and new I had to get up to finish the work regarding the gap insurance so I didn't bother sitting in the car and learning more about her. The main impression I got was that she was very similar to Tiffany, just newer and a little foreign. I can't put my finger on it exactly besides knowing she's built in China, but she just feels a little foreign.
Anyway, the next morning I write Stephen an email so that it will be there when he gets in. I then call him as soon as the dealership opens. The line goes to voicemail so I explain what I'm calling about and tell him I left more detail in the email.
I had a list of things I needed to take care of regarding the car before I went to get groceries, so I went to the next thing on the list, the insurance. I of course had insurance on her as of yesterday. But because I didn't technically trade in Layla until after the insurance office was closed, I didn't cancel her insurance. So that morning I needed to just call and remind them to taker her off my plan. As soon as I got the insurance agent's office lady on the phone, I got the beep tone telling me that someone was calling me. A quick glance showed me it was Varsity, and I assumed Stephen. Sorry, buddy, but I've moved on.
I got the insurance off of Layla, thanked the insurance lady, then listened to Stephen's voice mail. This is now like triple confirmation that he's a good guy. He tells me on the voice mail that GAP is great when you buy a car at full price with nothing down or worse, roll negative equity into a loan, but I've put so much down and got such a great deal on the car that I already have positive equity. If I totaled the car out right now, my insurance would pay more than I owe on the loan. And with what my payments are, that should remain true thought he whole payment process. He tells me that Jeff had told him that I wanted GAP but when he saw what I was putting down and the interest rate that that got me, he knew it wasn't of any value so he just took it off.
He took an extra sale that I said I wanted to pay for off because it wouldn't have good value for me. Now yes, he could have TOLD me that while we were setting up the paperwork... but still when has any finance guy turned down money because it would help the customer!? It's never happened to me!
I started my next call and wrote an email to both Stephen and Jeff letting them know that I really appreciated them looking out for me and taking care of me. I also let Jeff know I was satisfied after Stephen's description in not having GAP. I had just had to many experiences just like Stephen said... rolling in negative equity into a loan.
So, that left me with several other things to do. But at that point, the name of the car came to me. Its like she spoke it. Very similar to Tiffany, but foreign. Tatiana. My 2025 Lincoln Nautilus Hybrid Reserve III in White Platinum Metallic paint and Allura Blue interior's name is Tatiana!
So, the list of things I had to do. I had to get those lug nuts taken care of. While I was at Discount Tire I could ask them about the winter tires I'd just used for Layla. They were for 18" wheels, but I could see if they could get 18" wheels to fit both the tires and Tatiana and have them be less expensive than 21" winter tires. I needed to get a cargo privacy cover (that little sliding thing that keeps prying eyes out of my cargo area. I had to get wind deflectors as every time I ashed my cigarette, the wind blew half the ashes back into the back seat. And while Tatiana came with both Lincoln's summer carpet mats and winter plastic mats, the winter mats were just like the Lincoln ones in Tiffany. They didn't extend far enough up to protect the carpet from the salt you'd get on your shoes. Tiffany got stained carpet because of that.
I'd also need to return the warranty on Layla, return the GAP insurance on Layla, and get a new personalized license plate for Tatiana.
First up, Discount Tire. The sales guy at Discount LOVED Tatiana. After looking for like three solid minutes he finally found the odometer but assumed it was the trip odometer as it was only like 80 miles. I had to laugh at the expression on his face when I told him that in fact the car only had 80 miles on it!
He got me a new set of lug nuts that cost $100. Expensive, but fair enough. They even came in black which matches the wheels. He also looked into the winter tire situation and found that I could get 18" wheels for about $200 apiece that would fit the tires and Tatiana. There were some cheap off brand 21" winter tires for $1,500 a set or the other ones that were between $2,000 and $3,000 a set. Fuck all that noise, I'll get the 18" wheels. But I'll also do that in the fall/winter.
The official Lincoln accessory cargo privacy cover costs $170. So naturally I got the Amazon off brand one for $80. I mean... the big knock against it is that it's made in China. Well... so was Tatiana! They should match up perfectly! It'll be here on Wednesday. The wind deflectors are problematic. I like the Weathertech deflectors that fit up into the window channels. They look a LOT cleaner than the stick on ones. Plus they're practically impossible to accidently pull off. The stick on ones can get pulled off in the damned car wash. But just like Tiffany before her, there are NO in channel deflectors for a 2024/2025 Nautilus. And unfortunately, there is NO 2025 Edge that would have similar windows that I could cheat with like I did with Tiffany.
That leaves me with either the official Lincoln deflectors or the Husky deflectors. Both stick on. I was going to go with the Lincoln ones even though they were a little more expensive ($120) as I've never done business with Husky before (they're like a competitor to Weathertech. But then I went to Weathertech to get that winter mat. I only wanted the front. The rear ones that I had work fine and look better with the Lincoln logo on them. But Weathertech only sells the winter mats for the 2024/2025 Lincoln Nautilus in the full front/back pack for $200. Fuck that noise. Husky has the wind deflectors for $80 and the front mats for $90. Done and done. They'll be here this week.
Next up, the plate. I logged into the secretary of state website. The only thing I need to wait for is for them to register the transfer of the plate from Layla to Tatiana. Sadly, it's not done yet (not even as I write this). The secretary of state shows that I have that personalized plate on a 2012 Ford Edge. But I noticed something else. It shows that I have a personalized plate for my 2019 Lincoln Nautilus. You know, the one that I sold in August? The one that the new owner should have registered, making it HIS car and not MINE? The guy that kept my license plate?
Well, fuck him. I'm gonna take care of this. First, I purchased a 'replacement' personalized plate. That way I get to keep one, just like I have the plates for Nina, Isabella and Ginger (Nina was my first personalized plate). As soon as I get that I'll contact the secretary of state and tell them that I sold the car in August and that I 'believe' the plate was left on it. That's why I bought a new one, but I don't own the car any longer and believe the new owner might have stolen my old plate and wouldn't return my phone calls regarding it.
I will NOT have Tiffany continue to be registered to me when she is no longer mine.
So, the plate and returning the warranty and GAP are all ongoing. Returning the warranty requires calling the dealership I bought Layla from and returning the GAP requires calling the bank I had it financed through. Both of which will get done during regular business hours next week.
Finally, yesterday afternoon I showed Tatiana off to Mom. She liked her. She especially liked Tatiana's smooth ride. She admitted though that all the tech was confusing for her. Fair, mom's not a car person and her car is ten years older than Tatiana with ten years older technology. She has a simple 8" screen, I have a complex 11" screen and a massive 48" screen.
As the light was good, I also got some great photos. Here they are:
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